The Heidi Sawyer Group
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What payment methods do you accept?
How can I pay for my Circle membership via PayPal?
My credit card payment was declined / I received a payment error message
How can I get a refund?
When is my next membership payment due?
See all 8 articles
Account, Login and Passwords
What do I do if I forgot my password?
How can I update my profile information?
How can I update my email address?
Where are my login details?
How do I reset my password?
See all 6 articles
What is the difference between the Circle, Midas Recovery and the Violet Flame?
How can I join Heidi's Circle?
What is the Trial Membership?
What happens after the 30 day Trial Membership?
How do I pause or cancel my subscription?
See all 15 articles
What are Life Codes?
How do I find out my Life Code?
Where can I find this month's Life Codes prediction?
What is meditation?
I keep falling asleep during meditation
See all 12 articles
Online events and webinars
What time is the event / webinar in my time zone?
I'm experiencing video or sound issues, slow buffering or cannot access the event / webinar
Can I watch the event / webinar on my mobile device?
Will there be a replay? When will it be available?
How do I submit a question to Heidi?
See all 8 articles
Readings and Coaching
How do I book a Reading with Heidi?
What is the current price for a Reading?
Do I need to do or bring anything?
When and where does Inspire 2018 take place?
Travelling to Inspire (Gatwick)
How much are tickets to Inspire?
How can I apply for Inspire tickets?
Who gets first refusal on Inspire tickets?
See all 11 articles
How to white-list our email address
I get multiple / duplicate emails
Can I unsubscribe from emails on one subject specifically?
Unsubscribe doesn't work
How can I unsubscribe from ALL emails?
How do I update my username?
How do I order supplements from Heidi?
Help Desk Software